Low literacy is an issue for us at LSS. Two issues actually. First of all, it’s our job to take the law and explain it in what we call “plain language.” That means we try to boil it down so that as many people as possible can understand it (which could result in either more or fewer words). If you’ve ever seen legislation then you know that it’s not the easiest thing for a layperson to understand. Secondly, we also know that unfortunately some of our clients are less than fully literate. Some may not read or write well, or even at all.
We’ve been working to address these issues and do a better job. Last year we commissioned a report on how accessible our materials are, and how we could improve them. One of the groups that worked on this report was Decoda Literacy Solutions who specialize in improving literacy.
Since receiving that report, we’ve taken steps to not only make our publications more useful and readable but also to learn how to help people with low literacy when we see them in person. You can start to see some of the strides we’ve made when you look at our newer publications like Defending Yourself: Theft Under $5,000.
There are a lot of ways that families can work together to improve literacy and the results pay dividends. So, take a minute and check out the Family Literacy Day website and find out how you can participate.