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How accessible are legal aid publications?

When we create our publications, we always try to write them in the plainest possible language and design them to be as accessible as possible. That doesn’t mean we always succeed, though. Last year, we commissioned some consultants to take a look at our materials and tell us how we’re doing and where we can improve.

John Simpson, our Manager of Community and Publishing Services, explains what our accessibility initiative report is and why we commissioned it.

In this second video, John talks about the results of the report and the impact they’ll have on our print and online materials in future.

If you’re interested in reading the report, you can find it here.

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